New Feature: Automatic SMS Replies

We have pushed a new tool that lets you configure Automatic SMS Responses for any of your SMS enabled Better Voice phone numbers!

Use Case

Text “12345” for information on this Real Estate Listing.

The automatic response could send out a link to a mobile formatted web page or other basic information.

You can also use these in conjunction with your Voice templates to continue conversations offline!

How to Use

If you go here in your dashboard and look on the right side of the templates in the list, you’ll see a button for “Automatic SMS Replies”:
https://www.bettervoicemail.com/account/template/

Just click that button and you can edit and configure new automatic responses. You can even configure delays on the responses so they seem more genuine. :)

New Features FTW!

We realize services like this have been around for a long time, but now this functionality is built directly into your existing Better Voice phone numbers. We’re constantly improving our service to give you more BANG for your buck and we hope you like this new feature!

New Feature: Email Addresses Automatically Parsed from Inbound Text Messages

We’ve just launched an awesome new feature!

As you probably know, all Better Voicemail numbers are SMS enabled (they can send and receive text messages). But now, inbound text messages are also automatically scanned for email addresses. So, if someone texts you something like: “My email address is example@bettervoicemail.com”, we will automatically pull out that email address and associate it with the person in your account.

Why is this REALLY cool? Glad you asked!

All of your calls to your Better Voicemail numbers can automatically send callers text messages, and all of your calls and text messages are accessible through our API (or through Zapier.com). So, you can now do something like this:

  1. Someone calls your Better Voicemail number, but you miss the call
  2. Your Better Voicemail template is configured to automatically send the person a text message saying something like: “So sorry I missed your call! I’m tied up at the moment, but in the mean time, what’s your email address so I can send you some additional info?”
  3. The person responds: “no problem! My email is example@bettervoicemail.com”
  4. We pull that email address out and associate it with the contact
  5. You have a Zapier trigger automatically initiate a drip email campaign to that caller

Yes, you read that correctly. You can initiate a drip email campaign to someone just from a missed phone call! 

This is an extremely powerful new feature and we can’t wait to see how you put it into action. Also, we’re sure our friends at BombBomb.com or HappyGrasshopper.com would love to help you set up an awesome email campaign if you don’t already have one set up.

If you have questions, don’t hesitate to reach out to us! We’re happy to help you.

New Feature: SMS Support for all Local Numbers

All of the local numbers in your account can now send and receive text messages! We’ll now automatically forward text messages sent to any of your Better Voicemail numbers to the primary cell phone number configured in your account. If you’d like, each number can be individually configured to forward text messages to any cell phone number you want.

You can easily send outgoing SMS messages from our account dashboard now as well! Support to send text messages from your Better Voicemail numbers via our App is coming soon! Look for it in the next couple of weeks.

Let us know if you have any questions about sending and receiving SMS messages with Better Voicemail.

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